Help
Short answers and step-by-step guides for the things you'll actually do here. No jargon, no 40-page manual.
How to do the main things
Bring your old bookkeeping in
- Export a CSV from your old tool (Moneybird, Excel, Squarespace, Hipsy, Revolut — anything works).
- Go to Purchases → Import CSV, or Sales → Import CSV, and pick the matching preset.
- We auto-detect the columns. Fix anything that looks off in the mapping step.
- Check the review table — nothing is saved until you confirm.
Upload a paid invoice or receipt
- Purchases → Add purchase, then drop in the PDF or photo.
- The assistant reads the supplier, date, amount and VAT for you.
- Check the numbers, pick a category, save. The original file stays attached.
Send an invoice for a sale
- Sales → New invoice, choose a customer (or add one on the spot).
- Add your lines with the right VAT rate — 9% for artwork, 21% for most services.
- Open the invoice and download the PDF. It has all the details Dutch rules ask for.
- Selling at a market or online? Use Sales → Quick sale for weekly summaries instead.
File your quarterly BTW
- Make sure the quarter's purchases and sales are in.
- Open VAT Return and pick the quarter.
- Each box shows the underlying entries — click to check them before you file.
- Copy the numbers into the Belastingdienst portal.
Match your bank statement
- Download a CSV from your bank and upload it under Bank.
- We suggest matches. One payment can be split across several invoices.
- Anything unmatched stays highlighted so nothing quietly disappears.
Track hours for the urencriterium
- Log hours under Hours, or import them from a CSV.
- The counter shows how far you are from 1,225 hours.
- Keep it honest and current — it's the part the tax office asks about most.
Export everything (your data is yours)
- Settings → Export data.
- You get a .zip with one CSV per table, a full JSON snapshot, and optionally every uploaded file.
- Handy for backups, your accountant, or moving somewhere else.
Frequently asked questions
Still stuck?
If what you're looking for isn't here, just email hello@neruvaworks.com. A real person reads it, usually replying within a few working days. You can also use the contact page.
For anything time-sensitive around your VAT or income tax return, please also consult a qualified accountant — we don't provide tax advice.
Neruva Works